Elevatech Mühendislik ve Danışmanlık Hizmetleri Anonim Åžirketi Customer Privacy Notice
This privacy notice tells you what to expect us to do with your personal data.
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Contact details
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What information we collect,use,and why
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Lawful bases and data protection rights
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Where we get personal information from
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How long we keep information
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Who we share information with
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How to complain
Contact details
Esentepe Mahallesi Milangaz Caddesi
Dumankaya Vizyon A1 Blok No:77
Kartal /Ä°stanbul
Phone: +90 850 888 6096
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What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
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Names and contact details
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Addresses
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Purchase or account history
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Payment details (including card or bank information for transfers and direct debits)
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Account informationli
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Photographs or video recordingsli
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Records of meetings and decisions
We collect or use the following information for the operation of customer accounts and guarantees:
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Names and contact details
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AddressesPayment details (including card or bank information for transfers and direct debits)
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Purchase history
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Account information, including registration details
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Marketing preferences
We collect or use the following information for service updates or marketing purposes:
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Names and contact details
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Addresses
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Marketing preferences
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Marketing preferences
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Recorded images, such as photos or videos
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Purchase or viewing history
We collect or use the following information to comply with legal requirements:
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Name
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Contact information
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Financial transaction information
Lawful bases and data protection rights
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
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Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
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Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
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Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
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Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
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Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
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Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
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Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
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Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
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Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
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Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information for legal requirements are:
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Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
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Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
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Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Where we get personal information from
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Directly from you
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Publicly available sources
How long we keep information
We are keeping customer data for 5 years under domestic regulations of Republic of Türkiye for legislative purposes.
Who we share information with
Others we share personal information with:
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Warranty and guarantee providers
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Suppliers and service providers
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Our executives and employees
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the Personal Data Protection Authority of Republic of Türkiye.
The address of Personal Data Protection Authority of Republic of Türkiye:
Nasuh Akar Mahallesi 1407. Sok. No:4,
06520 Çankaya/Ankara
Helpline number: 198
Website address for any complaints: https://sikayet.kvkk.gov.tr